BASE LAYER OF THE YEAR 2016

DESPATCH AND DELIVERY

All orders will normally be despatched within seven (7) working days from receiving a payment. The goods will be delivered at the address provided on the order form.

Within UK Mainland deliveries are charged 4.5 GBP per parcel. This shall be added when you specify your delivery address on CHECK-OUT.
Delivery charges for orders outside UK Mainland are subject to 15 GBP additionall cost. This shall be added when you specify your delivery address on CHECK-OUT.

Please advise us if you do not receive your item(s) within fourteen (14) days of placing your order so that we can trace the parcel. We make every effort to despatch items on time. If we are unable to deliver the items within your chosen arrival period, we will aim to contact you to discuss your options and despatch as soon as possible. If the items are not delivered within the time period we specify in the Confirmation Email, please contact our Sales Department quoting the order reference contained in your Order Confirmation Email. Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Should you specify at point of order that goods are left with a neighbour, this is done so at your own risk. All goods must be signed for upon delivery.
Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

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