DO YOU HAVE SOME QUESTIONS?
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sales@brubeck.co.uk
Orders
sales@brubeck.co.uk
Returns
accounts@brubeck.co.uk
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FREQUENTLY ASKED QUESTION
You can reach us via the contact form on our website here. You can also send us an email or call us using the phone number provided during our business hours.
We aim to respond to all enquiries within 24–48 hours on working days. During busy periods, response times may be slightly longer.
Yes, we offer returns and exchanges within 30 days of purchase, provided the item is unused and in its original packaging. For full details, please visit our returns and exchanges page.
Yes, once your order has been dispatched, you will receive an email with a tracking number so you can monitor its status on the courier’s website. If you have any queries about your order, feel free to contact us.